The Weisse Arena Gruppe is not only committed to the sustainable economic success of the company, but also to the sustainable growth of the destination Flims Laax Falera, the population and the environment. We are aware of this responsibility and have set it down in our mission statement, which forms the basis of our corporate actions.
Together we create mountain experiences for leisurely people with an explorative urge.
As an integrated service company, the Weisse Arena Gruppe offers its guests everything they need for their holidays from a single source. This business model is only successful in the long term if it is lived with enthusiasm and commitment. We formulate this in our mission, which focuses on simplicity and service quality for our guests. It also expresses the high standards we set for ourselves and is motivation to constantly improve ourselves and our offer. However, we are not only committed to our guests and the sustainable economic success of our company, but also to the sustainable growth of the entire destination, the population and the environment. We are aware of this responsibility and have laid it down in our corporate principles, which form the basis of our entrepreneurial actions.
Our employees, their motivation and commitment are the key to our company’s success. To this end, we recruit excellent, service-oriented employees. We treat our employees as equals and promote a working environment that is based on openness and respect and where our values are lived. We ensure safe working conditions and develop the knowledge and skills of our employees. Our employees are actively committed to the company’s goals.
We maintain contact with our guests, recognise their needs and build a personal relationship with them. We offer them the highest possible service. From a simple, quick booking process to an experience for all the senses, we offer a high level of comfort that goes beyond the guest’s expectations and delights them.
Our corporate actions are governed in particular by the Corporate Governance Guidelines. In accordance with these guidelines, we are committed to providing our shareholders with timely and reliable information on our activities, structure, financial situation and business results.
Partners and environment
We maintain open communication with our business partners. We expect them to act in accordance with guidelines that are consistent with ours. We feel a special obligation to the regional population and accept our responsibility in the community.
We offer our guests experiences in a unique natural environment. Our business activities are always in harmony with these natural resources and we are committed to sustainable use of them, because an intact environment is a guarantee for our future and for the next generation.
Courage is the key to change
We show courage. Because only those who are courageous take new, innovative paths that lead to new, innovative goals. We believe in our creativity, in our energy and therefore leave the old, well-trodden paths. We look ahead and consistently strive for change. We consciously take risks, we make decisions and we are not afraid of making mistakes.
Fun is our motivation
We show joy. We have fun in our work – that is quality of life. We touch the guests with our passion. Our laughter is contagious; our joy is transmitted to our guests.
Concentration on the essential
We look for the essential and implement it. We tidy up in every respect. We strive for simplicity and clarity, in thought as well as in action. We pursue a goal and never lose sight of it. We are genuine.
Respect promotes dialogue
We respect each other. Regardless of position, we meet at eye level. We speak the same language so that we are understood. We listen carefully to each other and try to understand others. Dialogue becomes a sense of achievement, that is why we seek it. Decency, fairness and honesty are very important to us. We show respect for our environment and our working tools.
Consistency brings success
We act consistently. We do not do things by halves. We are aware that we can only achieve what we want to achieve with discipline and full commitment. We are dutiful, but not stubborn. We are reliable, but not dogged. In a nutshell: we are consistent and yet remain relaxed.
Team spirit accelerates progress
We are a team. We talk to each other. We show our strengths, but also our weaknesses. This is how we learn to complement each other in the best possible way. We work hand in hand because we know and feel that this is how we achieve our goals. We put the whole before individual interests.